![]() ![]() You can run Windows Defender or a reliable third-party antivirus program. If all the above methods can’t solve the problem, you should run antivirus to see whether the problem is caused by a malware. Step 4: Restart the Windows Update service and check for update again to see whether the problem is solved. To download an update manually, see Office Updates. This is the folder where the downloaded installation files were stored. If the Update option is missing or you're unable to update, try Microsoft Update to install your Office updates through Windows. Then, delete all contents under this directory. Step 3: Open File Explorer and navigate to C:WindowsSoftwareDistribution. ![]() Then, right-click on it and choose Stop button. The Office Deployment Tool (ODT) is a command-line tool that you can use to download and deploy Click-to-Run versions of Office, such as Microsoft 365 Apps for enterprise, to your client computers. Step 2: Scroll down to find Windows Update service. Then, hit Enter key to open the Services window. Step 1: Press “ Windows + R” keys and type “ services.msc” into the Run box. To do that, you can refer to the following steps. Restarting Windows update service can solve most Windows update problems, including Windows update stuck at 0 issue. Step 2: Run the troubleshooter and check for updates again. Step 1: Download Windows Update Troubleshooter. ![]() If you have encountered Windows update stuck at 0 issue, Windows Update Troubleshooter may help you solve the problem. Then, check Turn off Windows Defender Firewall under both Private and Public networking settings. C:Program FilesCommon Filesmicrosoft sharedClickToRun. To allow for quick future changes, I have a batch file with all the options inserted even if set to the default. Make a batch file like this OfficeUpdate.bat example. Step 2: Click Turn Windows Defender Firewall on or off in the left panel. With the command line options you can automate the Office update process or at least make it a single click operation. Then, hit Enter to open Windows Defender Firewall window. Step 1: Press “ Windows + R” keys and type “ firewall.cpl” into the Run box. As for how to turn off it, please refer to the following steps: If so, you should turn off the firewall for the updates and then turn it back on right after the updates are successfully downloaded and installed. Sometimes, the Windows update stuck at 0 issue may be caused by Windows firewall that blocks the download. One possible reason for this method is that this issue is caused by a slow internet and there is no error in your computer. This way has helped many Windows users got rid of the Windows update not downloading issue. Sometimes, the Windows update not downloading issue can be easily solved by just waiting for a moment or restarting the computer. Then, how to fix the Windows update stuck downloading problem? Please read the following content to get effective solutions. Save documents, spreadsheets, and presentations online, in OneDrive. When you download Windows update, many of you may encounter the Windows update stuck at 0 issue shown like the following picture: Collaborate for free with online versions of Microsoft Word, PowerPoint, Excel, and OneNote. Please tell me a solution to overcome this issue. It shows “Updates are available”, but the download stuck at 0%. After that I am trying to download updates from Microsoft. Hello everyone! I have already upgraded my desktop from Windows 7 to Windows 10. For more information, see Plan an upgrade from older versions of Office to Microsoft 365 Apps.Is the Windows update stuck at 0? If you are facing Windows update stuck downloading problem, you should read this post, in which MiniTool offers you 7 ways to solve it. If you haven't already begun to upgrade your Office 2013 environment to a newer version of Office, we recommend that you start now. Change with the Office Deployment Tool (ODT) Verify the scheduled task Office Automatic Update 2.0 is enabled on the device. Support for Office 2013 ended on April 11, 2023. ![]()
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